Shipping policy

UNCONFESS Shipping Policy

ORDER PROCESSING & PRODUCTION

Many UNCONFESS products are made to order. This means your item may enter production after your order has been confirmed.

Production typically takes approximately 2–4 business days before an order is ready to ship. Production times are estimates and may vary during periods of high demand, holidays, or due to circumstances outside our control.

SHIPPING

After production is completed, your order will be shipped to the delivery address provided at checkout.

Available shipping methods, estimated delivery times, and applicable shipping charges will be displayed at checkout when available.

Shipping time is separate from production time.

DELIVERY ESTIMATES

Delivery estimates are provided in good faith but are not guaranteed. Carrier delays, weather conditions, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery times.

TRACKING

When tracking information becomes available, it will be provided through your order confirmation or shipping notification.

Please allow some time for tracking information to update after the carrier receives the package.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, contact us as soon as possible at support@unconfess.com.

Once an order has entered production or has been shipped, we may not be able to change the delivery address.

LOST OR DELAYED PACKAGES

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us at support@unconfess.com with your order number.

We will review the available tracking information and assist you with the next appropriate steps.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.

Please include your order number and clear photos showing the item and the issue.

For additional information, please review our Return & Refund Policy.

MULTIPLE PACKAGES

In some cases, items from the same order may be produced or shipped separately. If this occurs, you may receive more than one package and more than one tracking number.

CONTACT

For questions regarding your order or shipment, contact:

support@unconfess.com

UNCONFESS
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